6 hard skills or competencies (industry competencies) for Estate Planning Director
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Names the commonly used tools and techniques for insurance planning and risk management.
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Level 2 Behaviors
(Light Experience)
Reports any discrepancies encountered in reviewing policy records and documentation.
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Level 3 Behaviors
(Moderate Experience)
Works with insurance agents and team members to update and process insurance policies.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative insurance claims processing methods to minimize operational costs.
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Level 5 Behaviors
(Mastery)
Stays abreast of the changes in insurance industry laws to ensure our product and service adherence.
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Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Explains the application of insurance regulatory laws to avoid civil penalties and license suspension.
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Level 2 Behaviors
(Light Experience)
Supports the execution of a legal and regulatory framework to promote strict insurance compliance.
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Level 3 Behaviors
(Moderate Experience)
Performs compliance reviews to determine possible violations and deficiencies in insurance regulations.
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Level 4 Behaviors
(Extensive Experience)
Trains teams on new laws and regulations to reduce liability risks and compliance violations.
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Level 5 Behaviors
(Mastery)
Establishes best practices in creating insurance laws and regulations to prevent frauds and malpractices.
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2 general skills or competencies (Job family competencies) for Estate Planning Director
Skill definition-Developing, implementing and assessing marketing plans, objectives and tactics to achieve competitive advantage.
Level 1 Behaviors
(General Familiarity)
Names some of the components of marketing strategy, such as target audience and content creation.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in documenting our brand positioning and messaging.
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Level 3 Behaviors
(Moderate Experience)
Provides innovative ideas to ensure the successful development of an effective marketing strategy.
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Level 4 Behaviors
(Extensive Experience)
Provides hands-on training to the team to ensure seamless execution of marketing strategy.
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Level 5 Behaviors
(Mastery)
Leads the development of company websites to ensure it complies with our marketing strategy.
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Skill definition-Building and cultivating long-term customer loyalty and engagement to establish brand connections, generate leads, and drive business growth.
Level 1 Behaviors
(General Familiarity)
Follows the techniques and strategies used in relationship marketing to address client needs.
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Level 2 Behaviors
(Light Experience)
Tracks customer outreach efforts to assist in meeting brand objectives.
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Level 3 Behaviors
(Moderate Experience)
Maintains close relationships with customers to execute the most effective marketing effort.
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Level 4 Behaviors
(Extensive Experience)
Sets marketing goals and develops relationships with customers to promote lifetime brand loyalty.
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Level 5 Behaviors
(Mastery)
Improves relationship marketing initiatives to ensure organizational and market growth.
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11 soft skills or competencies (core competencies) for Estate Planning Director
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in managing financial transactions of an organization.
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Level 2 Behaviors
(Light Experience)
Researches market trends and needs to help provide market insights for financial decision-making processes.
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Level 3 Behaviors
(Moderate Experience)
Utilizes cost-benefit thinking to set priorities and identify cost-effective approaches.
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Level 4 Behaviors
(Extensive Experience)
Pursues various ways to optimize tax strategies to minimize taxes.
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Level 5 Behaviors
(Mastery)
Sets organizational priorities by aligning finances with strategic business goals and objectives.
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Summary of Estate Planning Director skills and competencies
There are 6 hard skills for Estate Planning Director, Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
2 general skills for Estate Planning Director, Marketing Strategy, Relationship Marketing.
11 soft skills for Estate Planning Director, Business Acumen, Financial Acumen, Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Estate Planning Director, he or she needs to be skilled in Business Acumen, be skilled in Financial Acumen, and be skilled in Budgeting.